THE MAGIC OF TOUCHLESS SUPPORT
Have you ever wished that you could have an invisible, magical genie working behind the scenes to keep everything in your life running smoothly? When it comes to the modern smart devices in your home, AV Enthusiast will soon have such a “genie” available for your use.
Thanks to recent advancements in remote monitoring technology, we now have the capability to provide around 80% of crucial updates and problem resolution actions directly from our office. We can monitor your home network and all connected technologies 24 hours a day, 7 days a week through a secure connection, activating immediate software/firmware updates and detecting and fixing problems as they occur. In fact, your smart devices will even have the capability to notify us when they are having an issue.
OUR GOAL IS YOUR PEACE OF MIND
In all of the products and services that we provide for you, we want you to be fully satisfied with the quality of it all. When it comes to the field of high-end technology, that can be a tall order due to the complexities involved and the mind-numbing speed of advancements. In the same way that keeping your high-end vehicle performing like a well-oiled machine requires periodic maintenance, keeping home-based technology working optimally takes constant “oiling,” in the form of monitoring, updating and fixing small “bugs” that creep up along the way.
Our new service, called AVE Care, will be rolled out to all new and existing clients in the very near future. As part of this new service, you will be able to choose the level of support that is best for you, which can include periodic on-site visits that go beyond touchless support.
Stay tuned to future AV Enthusiast newsletters for more information!
To schedule a consultation with a professional AV Integrator concerning AVE Care or any of your Audio/Video needs, please call AV Enthusiast at 256.882.5081.
Alternatively, simply drop by our showroom at 514 Madison Street in Huntsville Monday – Friday from 9 AM to 5 PM or Saturday from 10 AM to 3 PM.
We look forward to meeting you!