BE READY FOR A HOUSEFUL OF GUESTS WITH TOUCHLESS SUPPORT
With the summer season fast approaching, you want your home entertainment systems to be “ready to impress” when friends and family drop by for a few days or weeks on their summertime sightseeing trek across the country.
If it’s been a while since your professionally installed smart AV systems had a check-up, now would be a good time to give us a call for a maintenance appointment. Our AV Integrators will check the status of software/firmware updates and initiate those that are needed. In addition, they will ensure that all systems are operating optimally and will inspect and clean all hardware.
Importantly, you will soon be offered the opportunity to enroll in our new touchless support service, called AVE Care. This new service, which we’ve been testing for the last year, takes system maintenance to a whole new level of support in that your AV technology will be securely monitored 24/7, allowing our support specialists to detect and fix system issues before you even know there is a problem. It will also include automatic software and firmware updates for your systems, allowing them to “purr like a finely-tuned sports car.”
As part of this new service, you will also be able to choose the level of support (called a service tier) that is best for you, which can include periodic on-site visits that go beyond touchless support, such as cleaning and inspecting all hardware. Stay tuned to future AV Enthusiast newsletters for more information!
To schedule a one-time AV systems check-up, please contact our office at 256.882.5081.
For more information about AVE Care, please schedule a consultation with our Lead AV Integrator, Steven Douglas.
Our office hours are Monday – Friday from 9 AM to 5 PM and Saturday from 10 AM to 3 PM.