SERVICES

Thanks to recent advancements in remote monitoring technology, we now have the capability to provide around 80% of crucial updates and problem resolution actions directly from our office. We can monitor your home network and all connected technologies 24 hours a day, 7 days a week through a secure connection, activating immediate software/firmware updates and detecting and fixing problems as they occur. In fact, your smart devices will even have the capability to notify us when they are having an issue. Other features include:

• Pre-scheduled on-site Care Visits multiple times per year (dependent on which plan is selected).
• Pro-active remote care, dependent on plan selected.
• Pre-paid service calls, at a discounted rate.
  • If additional hours are needed you do not pay a “truck roll” fee ($100 value per call).
• Guaranteed response time when there is an issue, dependent on plan.
• Discounts on new equipment purchased during the term of the AVE Care term.

With our extensive experience providing smart home automation to the people of Northern Alabama and Southern Tennessee, we strive to engage you in conceptual discussions that will provide valuable insight into which products and solutions will integrate best with each other in order to achieve your technology goals. We promote only brands and technologies that are recognized throughout the industry for their high quality and reliability, facilitating their incorporation into your life, whether it be in your home or at your business.

We pay special attention to the numerous details involved in smart technology and integrated systems in order to ensure that they are easy to use and that they deliver consistent performance. In addition, we coordinate with architects, engineers, interior designers, general contractors, and affected sub-contractors from the very beginning of your project. This greatly facilitates thorough and comprehensive system design and engineering, which prevents costly mistakes and change orders during the project, while easily allowing for expansions or upgrades in the future.

Effective planning, organization, and allocation of resources are built into each and every one of our smart technology projects in order to ensure that it’s completed on time and according to your wishes. Your dedicated AV Enthusiast Project Manager will consistently communicate with you, your architect, your interior designer, and your contractor/subcontractors, ensuring that procedures and protocols are met and that unforeseen issues are resolved quickly. We take a proactive approach and over-communicate every step of the way.

Even though it is hidden within the walls of your home or business, wire and cabling is the physical backbone of your smart technology network. The performance of every smart system installed within is impacted by the quality of the wire installation. Our technicians plan and implement all of your cabling needs, whether it be for new construction or a remodeling project. We take pride in appropriate wire selection and its proper installation in order to maximize performance and allow for easier maintenance or future upgrades.

Putting all the parts and pieces together for integrated smart technology systems must be executed with skill, precision, and a bit of finesse. Different products and brands have nuances that require special know-how and experience to optimize installation and to access all needed functionality. Our trained technicians receive ongoing education and stay up-to-date on the latest standards and best practices. We take pride in designing and executing your integrated system to the highest industry standards, guaranteeing ease-of-use and reliability.

Proper programming of the integrated smart control system in your home or business is what provides you with the easy efficiency that you want. The value that you seek from automated smart technology flows directly from the fingertips of one of our highly-qualified and talented programmers. Providing an intuitive experience for even the least technologically-sophisticated member of your household or business is our goal.

Professional calibration by our A/V Integration Team is an important step that allows your system to operate at its highest level, whether it be fine-tuning the acoustic characteristics and immersive audio blend of the surround sound system in your customized home theater, or optimizing the color balance, contrast, brightness, sharpness, and light levels for all of your TVs and video displays.

Our goal is to make your technology blend into the aesthetics of your home. We like to call it “Architechnology.” We accomplish this by applying decorative veneers and overlays, paint and plaster replication, expert color matching, and touch-up and repair of all surfaces. In addition, flush-mount systems are available for many wall-mount or ceiling-mount smart devices, such as speakers, keypads, or touchscreens, and many times these devices can be ordered in a color that blends in with the color scheme of your home.